Buying & Delivery Guide

Buying Guide

Follow these simple steps and your order will soon be on its way to your door.

Step 1: Adding items to the Shopping Cart

View the item’s details by clicking on the product. Add items to your Shopping Cart after you have decided on your purchase and select the available options like quantity and pack sizes (if available).

Step 2: Checkout Method

When checking out, login to your Registered Account or you can register for a new account. Note that by creating an account, you will be able to keep track of your product delivery status easily.

Step 3: Delivery Details

Enter your billing information as required. 

• Name
• Country
• Address
• Email Address
• Contact Number
• Shipping Details (if you are shipping to a different address from your billing address)

Step 4: Delivery Method

Local Delivery

Delivery are available for orders with delivery addresses in Singapore. All orders will be processed and dispatched within 3-5 working days.

Local Shipping Options

Incomplete / incorrect address: In the event that address provided is incomplete or incorrect and the parcel is returned, please note this process will take up to 5 working days or longer. ALMH will contact you and a redelivery fee which is the shipping cost will be chargeable before we send your items again.

If no one is at home: In the event that no one is at home, ALMH will contact you before leaving the parcel at a safe place with your permission. A photo of the parcel left at the safe place will then be sent to you. Kindly note that under this circumstance, ALMH will not be held reliable for any lost parcel. 

International Delivery All Link Medical & Health Products Pte Ltd currently delivers international orders to countries listed below. Prices stated on this website is inclusive of SG GST 9%. This tax is not applicable for International orders. However, other tax and charges pertaining to the home country of the customer are payable by customers. Please check with respective country customs for more information. If your country is not listed below and you are keen to purchase from us, kindly email us at onlineorder@alllinkmedical.com regarding your order.

• Australia
• Indonesia
• Malaysia
• New Zealand
• Hong Kong

Step 5: Payment method

Select your payment method:

• Hitpay (Visa / Masters / Amex)
• Bank Transfer (SG only)

All payments will be in Singapore Dollars.

Please review your order carefully before placing it, once orders are placed, we are not able to modify or cancel it.

Step 6: Confirm Order

Once you place your order, you will be given an order number and will receive a confirmation email with an order summary.

Step 7: Order Status

Login to your account to check the order status of your order. When payment is received, you should receive a shipping confirmation from ALMH, your items will then be processed within one working day. In the rare event that you do not receive any shipping confirmation from ALMH within 24 hours, please check your junk mail or drop us an email with your order number at onlineorder@alllinkmedical.com