All Link Medical & Health Products Pte Ltd is a Singapore-based manufacturer and wholesaler of traditional Chinese medicine (TCM) and health products. We produce and distribute quality health supplements and proprietary medicines locally and overseas.

Yes. We hold multiple licences from the Health Sciences Authority (HSA) Singapore for importing, wholesaling, and manufacturing Chinese Proprietary Medicines. Our manufacturing premises is GMP-certified to ensure high-quality production standards.

Our company is incorporated and operates in Singapore. For specific contact details, you can drop us a whatsapp message here or on the 联系我们 page. 

We specialise in TCM products, natural health supplements, and proprietary herbal formulations. Our range includes dietary supplements, fortified herbal capsules, and traditional preparations designed for various health needs.

Yes. All products are manufactured in compliance with Singapore’s regulatory standards, with quality assurance processes in place, and licensed by the HSA. Our manufacturing facilities follow Good Manufacturing Practices (GMP).

Yes — all products come with recommended usage directions on their packaging. For specific health concerns or concurrent medical conditions, consult a healthcare professional before using any supplements.

Products can be purchased:
• Directly from our online store here
• Through authorised retail partners and selected distribution partners here

Yes, we ship to Malaysia and Indonesia on this website.

For International shipping availability and rates to the rest of the countries, please contact us via whatsapp message here or on the 联系我们 page for shipping rates to your country.

We accept Visa and Masters credit cards during checkout on our website. We also accept PayNow payments when you opt for PayNow during checkout. 
Customers can PayNow to our company UEN 199302675W the order amount.
After it is done, please send the screenshot of the payment via whatsapp to 88035730 or via email to info@alllinkmedical.com

We are sorry we do not accept Cash On Delivery at the moment.

Due to hygiene and safety reasons, we do not accept returns or exchanges for medical and health products.

Returns are only considered if:

• the product is incorrect (wrong item shipped), or

• the product is damaged upon arrival.

• the product is still sealed and unopened.

Please contact us within 48 hours of delivery with your order number and clear photos/videos of the item and packaging. Once verified, we will arrange a replacement (or store credit/refund if a replacement is not available).

No. We do not accept returns for change of mind, wrong selection, incompatibility, or if you no longer need the item.

Yes, we provide OEM/contract manufacturing services for businesses looking to produce TCM or health products. Contact our business development team for enquiries and specifications.

Yes. We partner with authorised resellers and distributors in Singapore and overseas. For partnership opportunities, please reach out through our business contact channels.

Yes. An account is required to place an order on All Link Medical.

You can create an account in two ways:

1. Automatically during your first checkout, where an account will be created for you using the details you provide.

2. By signing up directly at 👉 https://alllinkmedical.sg/signup

Starting 30 January 2026, All Link Medical has implemented a new Rewards Programme for our customers.

As part of our commitment to PDPA compliance and data protection, all previously stored customer account information has been removed from our database.

We kindly invite both new and existing customers to create a new account to enjoy our latest member rewards and benefits.

👉 Sign up here: https://alllinkmedical.sg/signup

Thank you for your understanding and continued support.

If you do not already have an account, one will be automatically created during checkout using your provided email address or WhatsApp number.

Yes. You will receive login details or access instructions via email or WhatsApp, depending on the method used during checkout.

No. Once your account is created during checkout, you can log in immediately using the same email or WhatsApp number.

No. Each customer is allowed one account only. Creating multiple accounts may result in loyalty points being voided or accounts being suspended.

Log in to My Account → Account Details to update your information.

Yes. AL points are awarded only to registered accounts.

Yes. Once your account is created (whether via signup page or checkout), you are automatically enrolled in our AL Reward programme.

You start receiving AL points from eligible purchases after your account is created. Points are credited once the order is completed.

AL points are credited only after the order is successfully completed. Cancelled or refunded orders are not eligible.

AL points are earned through eligible purchases and selected promotional activities, where applicable.

No. AL points must first be accumulated to a minimum required amount before they can be redeemed.

Once you reach the minimum points requirement, you may redeem your points for vouchers in your account.

Yes. AL points one year expiry dates. Unused AL points after expiry will be forfeited.

No. Loyalty points are non-transferable and cannot be exchanged for cash.

You can earn AL points from any of the following actions on our website.

Point for Purchase: For registered accounts, you are 1 AL point for each $1.00 spent

推荐好友即可获得奖励。您的好友也能获得奖励！

Go to My Account > Points & Rewards > Referral Link
Copy your uniqure referral link and send to your friends via Whatsapp.

After your friends have made purchases with your unique referral link, you will earn 200 AL points and your friend will receive 100 AL points after he receives his order.

Write a product review to receive AL points!

After you have received the whatsapp message to inform you that your order has been delivered, go to the product listing page of your purchase.

On the product listing page, click Review.

Fill up the review form and click Submit Review

You will recevie 50 AL points for each completed review,

Note that these AL points are only valid with an accompanied order.

After accumulating AL points, you can exchange them to vouchers for future purchases on this website.

350 AL points can change for $5 All Link Voucher
650 AL points can change for $10 All Link Voucher
1250 AL points can change for $20 All Link Voucher

Go to My Account > Points & Rewards > My Rewards

Click on the vouchers that you may qualify for.

After that, go to your cart and the voucher will be automatically added to your cart upon checkout.

Yes. We reserve the right to amend, suspend, or terminate the AL loyalty programme at any time without prior notice.

This email address is already registered with us. Please log in using this email instead of creating a new account.
If you have forgotten your password, use the “Forgot Password” option on the login page.

This WhatsApp number is already linked to an existing account. Please log in using WhatsApp instead of registering again.

No. Each email address and WhatsApp number can be linked to one account only. Creating multiple accounts may result in loyalty points being voided or accounts being restricted.

Please try logging in using either method. If you still cannot access your account, contact customer support with your email address or mobile number for assistance.

Checkout requires a registered account. If you encounter an error, please ensure:
• your email or WhatsApp number is valid
• the account does not already exist under another login method

When you choose WhatsApp login, a one-time verification message is sent to your WhatsApp number to authenticate your account.

No. WhatsApp login uses a one-time verification message instead of a password.

The verification message is valid for a limited time. If it expires, please request a new verification message.

Please ensure that:
• the WhatsApp number entered is correct
• your WhatsApp account is active
• your device has internet access

If the message does not arrive, please wait briefly and try again, or use email login instead.

Repeated requests in a short period may be temporarily restricted for security reasons. Please wait before trying again.

Log in to My Account, edit the Notification preferences as required.